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Dedicated Customer Professional with Dutch

Website ExxonMobil

ExxonMobil is the largest publicly traded energy company in the world. We are known for our integrity, technological leadership and world-class workforce. Our best known brands are: Exxon, Esso, and Mobil.

Established in 2004, we are celebrating 15 years of providing a stable and collaborative working environment for over 1400 employees in Budapest.

A diverse, multinational and friendly environment is what you will discover in ExxonMobil Business Support Center Hungary Ltd. Great opportunities for personal and professional career development via job-rotations, trainings, free language courses and collaboration on international projects await you.

Come and pursue a career in Fuels & Lubricants (F&L) department. As a…

DEDICATED CUSTOMER PROFESSIONAL with Dutch

In our Budapest office, you will become one of the primary faces of F&L to our customers. You will manage the Order to Cash process in coordination with a number of connected functions. Our teams handle everything from setting up customers in our systems, order placing and follow up with our delivering locations worldwide, customers’ communication, billing, payment collection and bookings to customer accounts.

You will:

Act as a central point for all relevant functions, such as supply chain, logistics, manufacturing, sales and external partners
Be responsible for your customer portfolio from order placement until the delivery has been made
Support and troubleshoot mainly logistic issues of your customers
Build strong relationships with your own portfolio of customers
Active communication with different departments (Customers, Sales, Sales Operations, Internal CS contacts, Operations, Treasurer’s Credit, Controllers)
Use systems like SAP and CRM on daily basis
Use email as the primary way of communication with customers (just 20% of your time will be on the phone)
Meet your customers occasionally
Have regular trainings and team meetings
Be involved in various company projects (around 10% of your time)

Your profile:

University degree
Fluent English and Dutch (written and spoken)
Customer Focus, attention to details, prioritization skills, be a great teammate with the ability to work independently
Good Issue Diagnosis and Resolution skills
Ability to work in multinational environment and to balance strategic and operational aspects of role
Proficiency in Microsoft Office
Experience with SAP and Work experience in customer service is an advantage

This awaits you…

A wide range of benefits including an annual bonus, private health insurance, travel pass commuting flexible working hours, home-office, lunch allowance, programs for parents, wellness programs (e.g. free in-house massages, fit-stops, refreshments), short-term and long-term savings plan with employee and company contribution, relocation assistance for candidates from abroad and much more!

To apply for this job please visit jobs.exxonmobil.com.