ExxonMobil is one of the world’s leading energy companies with more than a 100,000 employees and contractors located in over 50 countries around the world. Our large, in-house IT organization consists of 6,000 professionals supporting an array of business lines, plants, refineries, manufacturing sites, internal and external business partners.
IT Application Analyst
Our internal customers at these sites utilize a number of standard industry applications from well-known software vendors. Some are industry specific and you don`t get to see them anywhere else, some are major applications from big brands. If assigned to these teams, you will be expected to support Business with these applications whenever they have an issue and coordinate with internal technical teams and the SW vendors as well, seeking it through resolution. If the application in your portfolio gets an upgrade, or we decided to retire it, you will work on the retirement as well as the introduction of the replacement application.
We are looking for people with 0-4 years of IT experience and with IT/engineering degree.
As an Application Support Analyst / expert you will be responsible for the following:
Provide Customer Support, problem solving and troubleshooting for our Documentum-based platforms
Become part of their Agile team and quickly contribute to their in-house developed/customized platforms Project efforts, as well as automation initiatives
Participate in software design & development activities
Work on System Configuration activities, including patching, installation and configuration
Develop and review the related technical Documentation: Installation guides, Security Models, Support Models, etc.
Provide technical support and enhancement/development for high risk, business critical, in-house built applications
Provide technical support for high risk, business critical, vendor supported application
Provide numerous in-house and external training opportunities and support getting a number of industry certificates, continuing your higher education for an additional degree, or learning a new language.
Provide flexible working conditions, have Working From Home opportunities and support a healthy work-life balance
Competitive compensation and benefit packages
Provide floating holidays, life insurance and many more
To apply for this job please visit jobs.exxonmobil.com.