Danish/Swedish Speaking Customer Service Representative

Welcome to SYKES Hungary!

SYKES Budapest was founded in 1999 as the first call center in the Central-Eastern European region. The operation started with just a few employees but through hard work and dedication, SYKES Budapest has grown to have a significantly larger and stronger team. We serve our clients in the fields of IT, telecommunication and multimedia by providing multi-channel customer support in over 16 different languages and we are looking for a

 Danish/Swedish Speaking Customer Service Representative

This position will not be an average Customer Service Representative job – you will be extraordinary as it includes checking invoices, liasing with country officers and technical teams. At the other end of the line, there will be your client or a subcontractor, not a customer.

Your daily tasks:

  • Receiving requests in Danish / Swedish language via phone and e-mail
  • Providing back office administrative services, including checking invoices
  • Arranging necessary steps with subcontractors, liaising with local country offices, coordinators, technical teams
  • Initiating preventive calls to minimize damages

 Why you should join us:

  • Career development opportunity
  • Friendly, multicultural work environment
  • Arranging work related documents if needed
  • Team building events and activities
  • Hungarian language course
  • Modern office environment

Desired skills:

  • Fluent Danish / Swedish language knowledge
  • Conversational English language knowledge
  • Good organizational skills and problem solving skills

Don’t hesitate to send your CV at karrier@sykes.com!

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