Czech/Slovak Speaking Customer Support Technician

Welcome to SYKES Hungary!

SYKES Budapest was founded in 1999 as the first call center in the Central-Eastern European region. The operation started with just a few employees but through hard work and dedication, SYKES Budapest has grown to have a significantly larger and stronger team. We serve our clients in the fields of IT, telecommunication and multimedia by providing multi-channel customer support in over 16 different languages and we are looking for

CZECH/SLOVAK SPEAKING CUSTOMER SUPPORT TECHNICIANS

Customer Service Technicians provide a professional front office service function for our client’s project in line with the contractual agreements.

Your tasks:

  • Receiving and handling incoming phone calls and e-mails
  • Providing information and answering queries about the products
  • Giving support to customers in general related questions
  • Giving guidance and solving problems
  • Providing a positive experience for customers
  • Recording all customer interactions via the client’s tools

Requirements:

  • Fluent in Czech and/or Slovak language
  • Conversational English language knowledge
  • Knowledge of MS Office applications
  • Have a strong customer service focus
  • Excellent problem solving skills and communication skills, monotony tolerance
  • Experience in administration

We offer you:

  • Fringe benefit system
  • Friendly, multicultural work environment
  • Paid training from the first day
  • Production bonus based on your productivity
  • Career development opportunities
  • In-House doctor
  • Various company and team building activities, events, parties

If you are interested, please send your CV in English to karrier@sykes.com!

Watch our video on Youtube!

Szeretnéd, hogy elküldjük a hirdetőnek a korábban feltöltött önéletrajzodat (amennyiben van ilyen)?
Szeretnéd, hogy elküldjük a hirdetőnek a korábban feltöltött motivációs leveledet (amennyiben van ilyen)?
Töltsd fel az esetleges egyéb szükséges fájlokat.