Pozíció leírása / feladatok
Driven to be the best together
Take the next step in your career with a highly successful global organisation!
The Business Support Centre (BSC) of Avis Budget Group, a globally leading vehicle rental service provider, is supporting the Group from beautiful Budapest mainly covering customer care, commercial support and financial services.
If you’d like to join, we are now offering a career-defining opportunity within a successful and fast growing business where colleagues are empowered to help shape functions delivering tangible business improvement across a complex European organisation. It’s a very exciting place to be — dynamic, creative and collaborative.
Currently we are now looking for talented Analysts for our Litigation Team who make sure our customers pay for their rentals in a timely manner.
As Litigation Analyst your role will be:
managing blocked client accounts receivables portfolio and credit lines through proactive collection of debts and reminding customers of their due payments mainly over the phone
sending balance information, statements and invoice copies
reconciling accounts and finding out why debts have not been paid; investigating disputed invoices when customers disagree with charges
keeping customer database and accounts up-to-date, registering and following up cases (i.e. payment terms).
credit analysis and review
escalating problems as appropriate; advising team leader of cash shortfalls
managing relationship with customers, partners and car rental stations
cooperating with departments in the BSC and in the countries
continuously striving for process improvement, actively contributing to knowledge and idea sharing within the team
To join us, we are looking forward to your application if you have:
min. high school education (University or College degree is an advantage, preferably in Law, Communication or in Economics)
advanced knowledge English and/or Spanish (verbal, written)
ideally 1 year of experience in collection, account receivables role, but talented and capable fresh graduates are also welcome
excellent written and verbal communication skills
outstanding customer orientation and problem solving skills
strong analytical skills, logical and proactive thinking
collaborative approach while being able to make own decisions and take ownership
ability to prioritise in a fast paced environment
ability to take initiative
experience in using Microsoft Office, especially Excel with confidence
Why Avis Budget Group BSC is a great place to build a career at:
Flexible way of working according to our remote policy in effect
Possibility to work from abroad (according to remote policy in affect)
Cafeteria with wide range of elements – e.g. SZÉP Card (Széchenyi Recreation Card), mutual aid fund, targeted health fund, pension fund, language course
Employee discounts program at various contracted partners
We are proud of working at the greenest of Budapest – Green House Office Building
We support your career development with internal learning portfolio and talent programs
We are never bored – our Fun Factory team takes care of event organisation (well-being & mental health program, team building, social events, CSR – Charity activities)
Recognition program – we appreciate your achievements
Additional holiday for your birthday
Young, dynamic, and multinational environment – the average age alongside the BSC is 31 years, we represent over 30 nationalities