We’re always working to improve customer experience whilst making our business more efficient, smart and secure. And by joining us on our Business Analysis & Improvement Graduate Program you’ll be at the forefront of that.
You’ll be taking responsibility for making a real, tangible difference to our business. If you’re naturally curious, creative and enjoy working in a fast-paced environment, then a role in Business Analysis & Improvement could be for you.
As a graduate you will have the opportunity to experience various customer facing rotations as a Service Transition Project Manager, directly deliver service improvements as a Customer Success Manager. Or you could be at the forefront of helping us identify how we can improve the service we offer customers as a Business Analysis & Improvement Graduate.

You’ll rotate across different functions of Business Analysis & Improvement, allowing you to gain experience in each function before deciding where you can best influence our future.

In Hungary, BT has been present in Hungary since 1999. Besides the sales office for the EMEA region, the company established its European Service Centre (BT ROC) in Hungary in 2007 with two offices in Budapest and Debrecen. 

A wide range of client services are settled in the Hungarian centre, making colleagues able to be part of our customer journey end-to-end. The company provides services in the fields of service assurance, contract management, project management, finance, business administration, and high value-added network and service design.

It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application! 

Our programme is available in the Global part of our business


 We offer:

Joining a multinational company focused on Telco and IT infrastructures to make a    better world.
Healthy work-life balance
Volunteering opportunities.
Competitive salary, and social benefits.


Budapest or Debrecen, Hungary


Entry requirements

You’ll need to speak fluent English
Any other European language knowledge is an advantage
Graduated in 2019/20/21 (BA or MA )
No more than 2 years’ experience in a full time position
The project will start at the beginning of September, 2021, and will last 2 years. 

BT (British Telecommunications)

If you would like to experience how is working at a stable but continuously developing company, you will find your place in BT Regional Operations Centre. In 2007, we started with only a handful of people, now nearly 2,500 colleagues work with more than 3,000 clients in the Hungarian capital Budapest and in the City of Debrecen. Whether you’re a career starter or a seasoned pro, you will be part of a young, converging team at BT. You can be our future, join and let’s plan it together.

Bérezés: competitive