Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join EATON and help us provide energy-efficient solutions that make a real impact.
We make what matters work.
The primary function is to provide commercial support to Eaton customers. Responsible for interfacing with customers and internal parties via email, phone, chat and case management tool.
Your Key Deliverables:
- Handles inquiries via phone, chat and email from customers and/or internal parties
- Order management: order entry, price checking, order clearing compliant with Eaton’s policies
- Complaint handling
- Coordination of delivery and billing
- Completing reports to support the team
- To resolve problems by applying established policies, procedures and tactics and using pro-active communication across internal network of multiple product lines
- Fosters an environment which promotes Eaton’s goals and philosophy, encourages continuous improvement and builds customer relationships
Skills and attributes for success:
- Strong written and verbal communication skills in English and Italian
- Problem solving mindset
- Ability to work in a team
- Strong attention to details
- Proactivity and reliability
- SAP knowledge is an advantage
Eaton Business Services Kft.
We're dedicated to improving people's lives and the environment with power management technologies that are more reliable, efficient and safe.
Everything we experience in our modern world is made possible by power. Planes. Hospitals. Factories. Data centers. Vehicles. The electrical grid. Every day, all around the world, people depend on technology, transportation, energy and infrastructure to live, work and thrive. And the companies who provide these products and services depend on us to help solve some of the toughest electrical, hydraulic and mechanical power management challenges on the planet. Because we never lose sight of what matters. And it's our job to make sure it works.
Established in July 2015, The Eaton Budapest BSC is dedicated to empowering seamless operations. As Eaton’s largest office location in EMEA and the region’s only hub for business services support, the BSC provides essential services. — from strengthening customer relationships, to enabling our electrical, industrial and corporate teams to deliver outstanding results.
The BSC helps Eaton businesses create exciting new power management technologies that keep our world moving every day. We make what matters work.
Our Business functions in the Budapest BSC:
- Customer Care
- Sales assistance & commercial management
- Supply Chain
- Human Resources
- Data protection & Audit
Facts & Figures:
35 age average
25+ language spoken
50%+ of leadership is women