Overview
What You’ll Do
Onboarding & Activation
- Review and validate onboarding documentation to ensure vendors meet platform requirements
- Create and quality-check content before vendor activation
- Lead onboarding calls and training sessions to walk vendors through the app/device setup
- Activate vendors once all onboarding steps are complete
Vendor Support & Enablement
- Act as the go-to contact for newly onboarded vendors during their first 60 days
- Provide proactive performance support, addressing issues and guiding improvement
- Run targeted activities to drive vendor engagement and success
Help us raise the bar — and grow with us. If you’re eager to learn, lead, and make an impact, you’ll find fantastic growth opportunities at foodora.
What you need to be successful
Who You Are
You’re a service-driven team player who thrives in dynamic, fast-paced environment. You bring a proactive mindset, a passion for helping others, and a positive, solutions-oriented attitude. If you’re adaptable, communicative, and eager to learn, you’ll feel right at home.
What We’re Looking For
- Strong computer literacy (we work across multiple systems)
- Fluency in English and Swedish, spoken and written.
- Previous experience in service — such as hospitality or customer support — is a big plus
About foodora
At foodora, we believe that freedom can be delivered. To our customers, and to our teams: in foodora, you have the freedom to create your own journey, choose to create impact and make a difference every day.
You'll be part of a team of +1,800 people in five countries across Europe. In our fast-paced and cutting-edge industry, you'll experience the excitement of being at the forefront of innovation. With our international backing as part of the Delivery Hero family, while still maintaining a startup DNA and challenges unique to us, you'll enjoy a unique blend of global reach and entrepreneurial spirit.
Embrace the culture that fosters teamwork while pushing the boundaries of how people consume food and groceries. Together, as one team, we dare to go further, always ready for new challenges and opportunities.
Create your own journey at foodora: https://www.foodora.com