Overview
As a Danish Customer Advisor, you will support customers by handling inquiries via phone and email, providing product-related guidance, and ensuring a high level of customer satisfaction. You will develop strong technical knowledge of the company’s hearing products and services while working closely with internal teams to resolve complex cases.
Your main responsibilities:
Respond to customer inquiries in Danish in a timely and professional manner
Provide accurate information about products and services
Log and document interactions according to internal procedures
Collaborate with different departments when escalation is needed
Maintain high service quality standards and KPI performance
What we are looking for:
Native or proficient Danish and strong English skills
Excellent communication and problem-solving abilities
Customer-oriented mindset
Ability to work in a structured and fast-paced environment
EU citizenship or valid work permit
What we offer:
Stable international company background
Professional training and continuous development
Clear internal career opportunities
Multicultural work environment
Competitive compensation and benefits package
This is an excellent opportunity for Danish-speaking students or graduates in Budapest who want to gain international corporate experience and develop valuable customer service and communication skills.
Apply today and grow your career with us!
Erre a hirdetésre való jelentkezéshez küldjük el az adatainkat e-mailben a jobs.hungary@foundever.com címre
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
