Associate Support Engineer – Financials

Leírás

The Support Team at the Support Center Central and Eastern Europe – Budapest is critical to SAP’s future success, and we are looking for candidates who strive to make the world run better. Support engineer who is driven by a desire to provide our customers with outstanding customer service. The primary responsibility is to assist our customers in resolving issues related to the implementation, deployment, functionality, and usage of SAP Products.

The engineer will need the ability to support complex environments that include a variety of operating systems, platforms, and databases.

 

EXPECTATIONS AND TASKS

–    Enable customers to implement and operate their SAP solutions efficiently by providing state-of-the-art support services
–    Collaboration with fellow support colleagues and other internal organizations to provide superior customer service
–    Taking ownership of technical issues, and working with our Development
–    Creating internal/external content for our Knowledge Base
–    Involvement in product testing and validation
–    Root cause analysis of reported customer problem cases

 

EDUCATION AND QUALIFICATION

–    Degree in Information Technology/Computer Science/Finance areas or university study close to closure
–    Knowledge in accounting is an advantage
–    Excellent customer focus and communication skills
–    Problem solving/analytical skills
–    Ability to work in teams of multicultural nature
–    Fast learner with IT affinity
–    Spoken and written English language skills are required
–    Spoken and written Russian language skills is an advantage

 

WORK EXPERIENCE 

–    Work experience in accounting is an advantage
–    Knowledge in any SAP FI product
–    Experience in customer support or software development or IT
–    Programming skills, knowledge in Object Oriented Programming (Java, C++, ABAP/4 etc) is an advantage

WHAT YOU WILL GET FROM US

–    We will help you embracing core values cherished in SAP Product Support such as Trust, Empathy and Kindness, coming with transparency and “tell it like it is” behavior,
–    We will help your integration into a highly collaborative, engaged, and efficient organization where all differences and mindsets are welcome,
–    We will recognize hard work, commitment, and positive attitude as drivers to Success,
–    We will create conditions for a “Good to Great” career and personal growing experience, 
–    We are one team! Successes and failures belong to all of us. feel free to develop your entrepreneurial mindset to become an active member of PS Transformation.