Support Associate (German speaking)

Leírás

Are you a team player with great communication skills? 
Do you enjoy working in a dynamic environment? 
If your answer is yes – then read further!  

💪 What you’ll be doing

• Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time
• Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise
• Communication: Fluidly and fluently communicate in German with our courier partners, customers, and merchants and adjust your tone to your audience
• Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!
• Attitude: Take ownership beyond the obvious

💙 Our humble expectations

• You are fluent in German, and able to work in English
• You’re already located and have the right to work in Hungary
• You are a fast learner, attentive to both small details and the bigger picture
• You have a can-do attitude, you like to communicate with people and you are excited to work in a fast-paced environment
• You are able to work in shifts across mornings, days, evenings and weekends – we are open 7 days a week, from 9am to 1am. At the moment we are especially eager to find team members available to work during our peak hours in the evenings and weekends! 🙂
• You are able to work fully from the office. (Budapest, Rákóczi tér)
• You have active student status⏱ Work time:
• Monday to Sunday 9:00-01:00 minimum 25-30 hours per week, 5-6 hour shifts