Overview
Join a global IT leader where HR goes far beyond administration. Youâll deliver direct, first-line HR support to an international workforce and collaborate closely with teams across the UK and France. We don’t require an HR backgroundâjust strong communication skills, fluent French and English knowladge and a passion to learn. We provide the mentorship and global platform; you bring the drive.
Job description:
Friendly HR Helpdesk: Youâll be the first point of contact, helping colleagues with their HR-related questions via email, phone, and digital tools.
Supporting the Employee Journey: Assisting with various HR tasks throughout the employee lifecycle, from welcoming new starters to offboarding.
Tech Guide for Beginners: Helping employees navigate our internal HR systems and self-service tools with patient, hands-on guidance.
HR Administration: Keeping the wheels turning by managing the day-to-day paperwork and processes of the HR Helpdesk.
Sharing Knowledge: Learning our company policies inside out so you can provide clear and helpful information to your colleagues.
Focus on Experience: Helping to create a positive workplace by providing quick and reliable solutions to every request you receive.
Requirements:
Fluency in French and advanced English (written and oral) to communicate effectively across borders.
At least 1 year of experience in an office settingâprevious Service Desk or HR Helpdesk background is a huge plus!
Strong MS Office skills; if youâve already dabbled in HR systems or AI tools, youâll fit right in.
A proactive, adaptable mindset with a polished, professional approach to daily challenges.
The ability to build trust and handle sensitive information with 100% confidentiality.