Overview
In this role You will:
Coordinate the order management process of clients in the automotive industry
Maintain customer and material master database
Enter customer orders and follow them up
Manage customer requests and queries
Be logging, assigning, tracking progress of complaints & claims from receipt to completion
Interact with customers and stakeholders in a professional, friendly and efficient manner
Facilitate the invoicing process
What You will need to be successful:
Fluency in Polish and solid English knowledge
Relevant experience in the field of Customer Service in an SSC environment
Experience with CRM systems (Salesforce, Siebel, SAP, etc.)
Customer oriented approach
Flexible, motivated personality
About bp Finance Business & Technology (FBT)
Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.
It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you.
