Overview
In this role You will:
Serve as supply chain coordinator by following the global supply chain requirements for order planning, movement and compliance to plant capacities to achieve a safe and timely vessel load
Review the monthly submitted orders and allocate volumes to plants
Coordinate and collaborate with the finance team to have orders clear credit hold in a timely window so the plants, freight forwarders and logistics team can complete their assigned tasks
Call out supply issues to avoid planned sail dates rolling to the following week and impact customers
Coordinate order change requests from customers and/or plants so that all partners are aware of any volume risks
Investigate and review any distributor complaints
Review and extract customer complaint reports to request updates from assignees (internal and external) to provide all collaborators monthly updates.
Attend weekly, monthly and quarterly dashboard meetings to evaluate gaps and opportunities to improve procedures and performance
Support the business with general customer service activities and other tasks
Assist with ad-hoc global supply chain issues such as rush orders, order requirements, pricing, shipment discrepancies, etc.
Identify system errors and advises the team lead and business tags of issues
Support the team with follow-up user acceptance testing
What You will need to be successful:
Proficiency in Spanish and English language
Proven experience in the area of supply chain / export / customer services
High proficiency in PC skills – MS Office Excel expertise
Knowledge and general skill with ERP and/or CRM systems
Outstanding supply chain and communication skills
Excellent organizational skills
Highly effective communication skills, written and verbal, that imbues integrity and builds credibility and trust
Creative insight into problem-solving and effective skills to influence others
Knowledge of the supply chain, sales and order-to-cash processes
Ability to manage multiple priorities simultaneously and take inputs from many sources; flexibility and adaptability to change
This position is a hybrid of office/remote working
About bp Finance Business & Technology (FBT)
Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.
It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you.
