As a Service Desk Analyst you will thrive in:

  • Troubleshoot IT related issues and handle customer requests.
  • Provide remote support through different channels such as telephone, email, or chat.
  • Support our top customers using your specific language skills.

What you will bring:

  • A high school diploma.
  • German on a business level (working/support language).
  • English on a communication level (for interviews, training, and internal communication).

… and your main advantages are:

  • Experience in Service Desk, Help Desk or Customer Support roles.
  • Ability to interact with customers and provide solutions.
  • Windows, Office 365, and Network troubleshooting skills.

Tata Consultancy Services Hungary

The first Global Delivery Center of TCS was established in Budapest, Hungary in 2001. The objective of this center is to provide near-shore services to our customers in Western and Eastern Europe and to the customers with a global presence. Since its establishment, TCS Hungary is a digital transformation partner, globally offering a broad portfolio of services on fields like Digital Technologies (IT), IT Service Desk, Finance&Accounting, Life Sciences and HR.

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