Overview
What’s in it for YOU?
- Experience in an international company and multilingual team.
- Excellent atmosphere, friendly and diverse environment, and strong teamwork.
- Paid training and guidance with a reputable and well-established brand.
- Continuous development through our internal learning platforms and initiatives.
- Career opportunities: 90% of our managers and leaders started their careers as customer service specialists.
- Competitive remuneration package.
- Home office/hybrid/remote option within Hungary.
- Flexible shifts: Monday to Friday, 9 AM to 5 PM, with free weekends.
- Time off on Dutch bank holidays (work on Hungarian public holidays).
- Relocation support for those joining us from abroad.
- Permanent contract.
Join us as a Customer Service Reactivations Representative!
Be on the front line of support for clients and deliver impactful work at the company level. In this role, you will:
- Become an expert and provide outstanding service to our customers.
- Administratively process customer experience cases through various applications.
- Provide exceptional service exclusively through voice support, ensuring effective communication and assistance to our clients.
What are we looking for?
- Fluent in Dutch (C1 level).
- English is nice to have.
- Excellent communication skills.
- A strong desire to understand different cultures.
- A cheerful spirit and curiosity.
- A commitment to learning and professional advancement.
- The ability to effectively demonstrate these capabilities.
- A passion for and responsibility towards customers.
- A willingness to show innovation in all tasks.
- A strong drive to complete assignments.
What life at Transcom is like!
At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.
About Transcom
Transcom is a global community of customer experience experts, providing customer care, sales, technical support and credit management services. We are 30,000 customer experience specialists at more than 90 contact centers across 29 countries, delivering services in 33 languages to international brands in various industry verticals. It’s pretty amazing being a part of Transcom. The world’s biggest brands have picked us to take care of their customers, and the experiences we deliver bring them to life. That’s no small responsibility. But it all starts with you, and your talent. Join our team, and you'll soon see - there’s no limit to how far you can go!
